Determining Value
Return on Investment
Customer Research
- In depth interviews
- Focus Groups
- Observations
- Innovation Games
- Usability
- Support Groups
Market Opportunity Scores
2x2 showing satisfaction on the y access and importance on the x axis.
Kano Model
Purley in the solutions phase.
Insert Kano Model Here
Buying Features
Buy a Features
- Create a list of features
- Play with 4 to 7 customers at a time
- Price some features so customers have to pool money
Spend $100 on R&D
- Create a list of features
- Ask a customers to allocate R&D budget with their list of features
Subjective Value Determination
What happens when you have not data.
- Set a vision for the product and place requirement in the context of that vision
- Establish criteria and Rank Requirements
Example Matrix
Available for download at the 280 group site here. A way to do subjective prioritization
Risk
Mitigating Risk
- Identify Project Risks
- Technical risk market risk, regulatory risk, delay risk
- Move forward
Maximize Technical Involvement
Allows developers to help determine problems
Evolve Features over Time
Identify Lifecycle
- Proof of Concept
- MVP
- MMP
Managing Cost
- High cost, low priority features should be left out or built in another way.
Impact of Time on Priority
Some great graphs I didn't get....
Risk, Return and Cost View
2x2 showing return on the Y axis and risk on the x axis.
Summary
- It's tough to do.
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